FAQs

Glow Gurl Luxe

  • What is your cancellation policy?

    We offer a complete refund for cancellations made 14 or more days prior to your scheduled event. Cancellations made within 14 days of the event will result in forfeiture of the deposit. You may reschedule your appointment at no charge with at least 72 hours' notice.
  • How far in advance should I book?

    We suggest scheduling your appointment at least 3-4 weeks ahead to ensure availability on your desired date. Weekend dates tend to fill quickly during peak seasons.
  • What's included in the setup?

    Your experience includes all necessary spa supplies, decorative elements, refreshments, robes, and slippers. We provide everything needed for your event—you simply provide the location and we manage all other details.
  • Can I customize my package?

    Yes, we offer complete customization for all packages. You may add additional services, substitute treatments, or design an entirely personalized experience to meet your specific preferences.
  • How much space do you need?

    A typical living room provides adequate space for our services. We require approximately 15x15 feet to create a comfortable treatment environment. We will review specific spatial requirements with you during the booking process.
  • Do you serve alcohol?

    Our standard service includes a selection of premium non-alcoholic teas and refreshments. Champagne and wine may be added to your package for guests 21 years of age and older.
  • What areas do you serve?

    Glow Gurl Luxe currently provides services throughout Los Angeles and the Inland Empire area. Please contact us directly to verify service availability for your specific location.